CAI recommends that organizations use a tool called Total System
Intervention (TSI). TSI is a process in which a cross section
of the total system of an organization is gathered to identify issues
it is facing. Participants explore their desired future state,
conduct visioning exercise to determine where they would like to
end up and develop strategies to get there.
Here are the
major features of methods of Total System Intervention (TSI):
 Large-scale
Expected
outcome and results:
- Every
individual involved in the TSI process will leave with a better
understanding of the roles, responsibilities, and realities of
others throughout the organization.
- Cooperation
amongst individuals will increase with new understanding
- The
organization becomes a unified team
- Decrease
in internal competition
- Promote
Creativity by encouraging individuals and teams to apply their
own original ideas
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