This training provides a common language between
members of an organization. CAI introduces basic skills needed to
work in a more specialized collaborative working environment.
 Participants
will have opportunities to...
- Learn
about interpersonal and group communication skills
- Identify
the elements of the basic communication process
- Overcome
roadblocks to effective communication
- Develop
ways to discern hidden nonverbal messages
- Learn
to use Active Listening Skills
- Plan
for improved communication behavior
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